July 27 - August 21: Customer Service Preparation Course for AMPLIFY Participants
This is a 2 week course designed for youth between the ages of 15 - 29 who are registered in any of COSTI Youth programs.
In this course you will learn :
- Dealing with difficult customers and situations
- Telephone skills
- Representing your Company
- Improving your listening skills
Please note: You must be registered in one of our youth programs to participate in this course.
A Certificate of Completion is awarded upon completion of the course.
For information speak to your employment consultant or email us at firstname.lastname@example.org
This online course will help you better understand how to communicate with co-workers, managers and clients in a diverse Canadian workplace.
You will learn how to deal with different situations that you might encounter while working in Canada.
Some of the topics are: participating in meetings, communication both spoken and written, as well as non-verbal communication.
Best of Luck and if you complete the course you will receive a certificate of completion.
- Understand the purpose of the résumé
- Understand what to include in a résumé
- Identify the best résumé style for your circumstances
- Create a résumé that is effective: focused, clear, correct, concise, attractive and easy to read
Once you complete the course your facilitator will let you know what if any changes need to be made.
This course is designed for participants between the ages of 15 and 29 who have just started their first job or who have had trouble maintaining one.
Take this course and learn some of the things that employers look for when they hire you. This workshop is self directed which means you can complete it on your own schedule.
If you would like to take this workshop create an account and request it. If you already have an account send an email to email@example.com letting us know.
See you online.